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Support > Shop > Shop Security Permissions

Shop Security Permissions

The following permissions are available for restricting access to the shop areas of the Web Office:

  • Shop Managers
    The Shop Manager permissions allow administrators to manage the shop and process orders. The following permissions can be granted:
    • Order Notes - Granting this permission allows the owner to enter additional text as they place orders. This can be useful, for example, for sales staff.
    • Order Management – This permission enables the user to process orders in the Shop area of the Web Office. They may also see the items in the catalogue (including hot picks and special offers) but they may not make any changes.
    • Full Manager – This permission gives full access to the shop including editing the product catalogue as well as access to the other E-commerce settings found in the Settings area (Note:They will also require the Full Administrator permission to gain access to the Settings area).
  • Shop Catalogue Editor 
    • Reviews - grants access to edit item reviews and comments.
    • Features - grants access to create and edit “hot picks” as well as set item presentation priorities.
    • Exclusion - allows the user to change the visibility of items in the catalogue.
    • Pricing - grants access to modify item prices
    • Product Editor - grants access to change product descriptions.
    • Advanced - allows the user to change the catalogue structure for groups below the current one.

Granting Shop Manager permissions

Shop manager permissions can be granted as follows:

  • Enter the Web Office.
  • Select the Settings icon from the left hand navigation.
  • Select the Permissions category from the left-hand navigation pane.
  • The permissions options will be displayed, click Shop Managers from the options available; the work pane will refresh to reveal the current allocated shop manager permissions.
  • If the user you wish to grant permissions to isn't listed select the Add a new person to the list task to add them; the user browser will be displayed shortly afterwards, locate and then click on the person or people you wish to add and then click the Select Records button to add them to the list of Shop managers.
  • Once the person you wish to grant permissions to is listed click on the checkbox for the permissions you wish to grant for each person listed.
  • Click Save to commit your changes.

Granting Shop Catalogue Editor permissions

Shop catalogue editor permissions can be granted to allow users access to edit the product catalogue. These permissions can be granted at a shop category level just like the Site Manager Permissions. Catalogue permissions can be granted as follows:

  • Enter the Web Office.
  • Select the Shop tab from the left hand navigation, the shop will be displayed shortly afterwards.
  • Select the Brochure-group-icon category in the Web Office from the product catalogue within the left-hand navigation pane where you would like to add a new catalogue editor.
  • Click the Group Settings icon group-settings-icon-grey on the top right and choose the Permissions tab to display a list of current editors. Any user who has Full Manager permissions will automatically have all permissions on this area of the catalogue.
  • If the user you wish to grant permissions to isn't listed select the-iconto add a new person; the user browser will be displayed shortly afterwards, locate and then click on the person or people you wish to add and then finally click the Select Records button to add them to the list of users.
  • Click on the permissions you wish to grant (see the description at the top of this article for a explanation of each permission).
  • Click the Save changes button to commit your changes.