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View what payments a user has made on your web site

You can view financial information for an individual user as follows: 

  1. Open up the user's details by searching for them in the Quickfind.
  2. Within the user's details window, select the "Finance" tab (far-right)
  3. Click on the relevant task e.g.the "card transactions" task will show all the attempted payments by this user across the system.
    N.B.If the card transactions report displays an error you can click on the "Result text" checkbox to display why the transaction failed.